Good Intentions, Bad Outcomes
We've worked with hundreds of credit unions. Most had the same story: someone launched an intranet with high hopes, but after a few months, it faded. Staff stopped logging in. Pages went stale. A once-promising project quietly failed.
The Most Common Causes of Failure
- Stale or missing content: If forms, procedures, and links aren't updated, staff won't trust what's there
- No clear ownership: If no one is responsible for homepage updates or section quality, content decays
- Overly complex tools: When platforms are too technical or hard to use, no one updates them
- Gimmicky dashboards with no real utility, not enough function: Portals that look nice but don't help with real work lose relevance fast
What Success Looks Like Instead
We've seen what works. The most successful credit union intranets:
- Have clear ownership - every section has someone accountable
- Highlight changes staff care about, like policy rollouts or new HR tools
- Mix fun and function - staff polls, team wins, and useful tools side by side
- Integrate with real workflows - like onboarding, form automation, or policy acknowledgment
SimplifyIT Is Built to Prevent Intranet Failure
We give your team the tools to keep things fresh - and the structure to keep things working. Flexible permissions. Homepage widgets. Workflow triggers. And deep experience in what makes an intranet succeed long-term at a credit union.
Common Questions
Why do credit union intranets fail?
Most fail because of stale content, poor structure, lack of department buy-in, and confusing navigation - not the platform itself.
How can we avoid intranet failure?
Start with structure and ownership. Make sure each department has a lead, and update content regularly. SimplifyIT makes this easy with flexible permissions and reminders.
Is SimplifyIT built specifically for credit unions?
Yes. We've served credit unions since 2004 - with tools for policy tracking, form automation, internal requests, and more.
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