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Why Most Credit Union Intranets Fail (and How to Avoid It)

By SimplifyIT | Published

Good Intentions, Bad Outcomes

We've worked with hundreds of credit unions. Most had the same story: someone launched an intranet with high hopes, but after a few months, it faded. Staff stopped logging in. Pages went stale. A once-promising project quietly failed.

The Most Common Causes of Failure

  • Stale or missing content: If forms, procedures, and links aren't updated, staff won't trust what's there
  • No clear ownership: If no one is responsible for homepage updates or section quality, content decays
  • Overly complex tools: When platforms are too technical or hard to use, no one updates them
  • Too much fluff, not enough function: Portals that look nice but don't help with real work lose relevance fast

What Success Looks Like Instead

We've seen what works. The most successful credit union intranets:

  • Have clear ownership - every section has someone accountable
  • Stay current - homepage highlights, recent updates, new tools
  • Mix fun and function - staff polls, team wins, and useful tools side by side
  • Integrate with real workflows - like onboarding, form automation, or policy acknowledgment

SimplifyIT Is Built to Prevent Intranet Failure

We give your team the tools to keep things fresh - and the structure to keep things working. Flexible permissions. Homepage widgets. Workflow triggers. And deep experience in what makes an intranet succeed long-term at a credit union.

Already Have an Intranet That's Gathering Dust?

Watch the 5-minute demo or book a walkthrough to see how SimplifyIT keeps intranets alive, current, and truly useful for staff.

Common Questions

Why do credit union intranets fail?
Most fail because of stale content, poor structure, lack of department buy-in, and confusing navigation - not the platform itself.
How can we avoid intranet failure?
Start with structure and ownership. Make sure each department has a lead, and update content regularly. SimplifyIT makes this easy with flexible permissions and reminders.
Is SimplifyIT built specifically for credit unions?
Yes. We've served credit unions since 2004 - with tools for policy tracking, form automation, internal requests, and more.
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