The Hidden Cost of Searching for Internal Info
By SimplifyIT | Published
What Happens When Staff Can't Find What They Need
It starts with a simple request: a form, a policy, a procedure. But without a central intranet, that quick task turns into an email thread, a Teams chat, or a walk down the hall. Multiply that by your number of employees, and you've got hours of wasted time weekly - even daily.
Time Wasted = Money Lost
Let's say 25 staff members spend just 4 minutes a day looking for internal resources. That's way too many hours a week of non-productive time - time that could be spent helping members, serving customers, or getting actual work done.
And it's not just time. It's morale. It's errors. It's repeated work because someone used the wrong version or never found the right one at all.
Smart Search Solves It
SimplifyIT's intranet search isn't just a straight file search. It uses smart grouping and context to surface the most relevant results. Whether it's a loan checklist, a fraud procedure, or a dress code, it's easy to find and always up to date.
Role-based filters and metadata tagging ensure that each user sees what matters to them - no more digging through irrelevant folders or emailing "does anyone have..."
Plus the Instant Search delivers real-time, relevant results for resources and files that frontline uses often.