What Examiners Want to See in Your Intranet Key features examiners expect during FDIC, NCUA, or state-level audits
Regulators are looking more closely at how financial institutions manage internal content. If your intranet doesn't help during an exam - it's not doing its job.
Modern intranets aren't just storage hubs - they're proof of compliance. If you can't show who accessed what, when a policy was acknowledged, or how a process was followed, you could end up with examiner findings that were entirely avoidable.
✓ What Your Intranet *Must* Show During an Exam
Here's what your bank or credit union should be able to demonstrate clearly and quickly:
- Policy Version Control: You can prove when a document was changed, by whom, and what the prior version said.
- Access Permissions: Staff only see content appropriate for their role, department, and location.
- Audit Trails: You can show who accessed, edited, or acknowledged a policy or document.
- Read Acknowledgment: You can confirm which employees have read and accepted required policies.
- Secure Central Repository: Policies, procedures, and SOPs are not scattered in emails or shared drives.
What That Could Look Like
Here's how a financial institution might use an intranet to satisfy examiner expectations:
- A BSA training policy is posted and acknowledged by 100% of staff within three days
- The disaster recovery plan is version-controlled, with quarterly review logs available on demand
- IT procedures are restricted to the appropriate team, with full access tracking in place
These are the kinds of details that can save time - and reduce examiner follow-up.