Knowledge Base & Document Management
Organize and maintain institutional knowledge effortlessly. SimplifyIT's Knowledge Base combines secure document libraries with version control, article templates, and review workflows - so teams always access the latest policies, SOPs, and how‑to guides.
Core Document Management Features
- Document library with version history and rollback support
- Tagging and categories for easy filtering
- Faceted search including content type, tags, author, and keywords
- Template-based article creation for SOPs, FAQs, and HR guides
- Scheduled review reminders and archival workflows
- Access controls by role, department, or branch
Employee Contribution Tools
Enable staff to contribute knowledge with ease. Employees can draft articles, add tips, attach files, and submit changes - all subject to approval before going live.
Knowledge You Can Audit
- Integrated audit trail for document edits, approvals, and publication
- Exportable logs for compliance reviews
- Scheduled content reviews to maintain current policies
Smart Search & Discovery
- Natural language search with autocomplete suggestions
- Filters by category, department, document type, and date
- Featured articles and pinned updates for high-value content
Workflow & Maintenance
- Draft → Review → Publish states with approver assignment
- Automated reminders for upcoming reviews
- Alerts when documents go stale or require updates
Related Features & Definitions
- Compliance Tracking - Keep your knowledge base aligned with regulatory obligations.
- Intelligent Search - Ensure fast and precise retrieval of documents and articles.
- Version Control - Learn how versioning protects against content loss.
- Article Templates - Create structured how‑to guides and SOPs.
