User Adoption
User adoption refers to how successfully employees begin using and relying on the intranet after it launches. High adoption means the intranet is part of daily workflows and seen as valuable by staff.
In banks and credit unions, intranet adoption is critical for ROI. Even the best system won't improve communication or compliance if employees ignore it. Driving adoption means more staff access important updates, use forms, acknowledge policies, and stay engaged.
Why It Matters
- Ensures time-saving tools and updates are actually seen
- Improves consistency across departments and locations
- Maximizes value from your intranet investment
- Reduces shadow processes like shared drives or outdated documents
How SimplifyIT Helps
We help institutions boost adoption by making the intranet feel familiar and useful from day one. SimplifyIT offers tailored branding, streamlined content, staff-friendly tools, and launch support to ensure every employee understands its value.
Read simple ways to improve buy-in at launch