Adoption
Adoption refers to how widely and consistently staff use the intranet. It's a key indicator of whether your intranet is doing its job - centralizing information, supporting workflows, and becoming a trusted part of daily operations.
Financial institutions with low adoption often assume the issue is training. But it's usually a sign of deeper problems: outdated content, poor navigation, broken search, or lack of ownership. Employees can't adopt something they don't trust.
Why It Matters
You can build the most powerful intranet in the world - but if staff don't use it, it's useless. Strong adoption is a sign that your platform is trusted, easy to navigate, and central to daily work. Low adoption means inefficiencies, workarounds, and risk.
Barriers to Intranet Adoption
- Inaccurate or outdated content
- Confusing folder structure
- Broken or unhelpful search results
- No clear intranet owner or process
- Lack of connection to daily tasks
How SimplifyIT Helps
We design for engagement and adoption. From smart search and version control to interactive forms and audit trails, SimplifyIT makes the intranet more usable, more trustworthy, and more essential to getting work done.