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Simple Help Desk.

 
 
 
 
✦ Fast. Simple. Effective.
 
Are you just looking for a help desk that employees actually want to use?
 
Something that's simple to navigate - but powerful enough to manage everyday tasks, complex projects, and department-wide workflows?
 
Wouldn't it be refreshing to roll something out that users didn't fight... and actually kept using?
 
We've been there.
 
Our help desk was built by people who've worked in one - so it solves real-world problems the right way.
 
What's Included?
 
✓ Onsite or Cloud-Based Deployment
✓ Simple, Customizable Workflows
✓ Rule-Based Request Routing
✓ Task Assignment with Tracking
✓ Resolution Notes for Solvers
✓ Suggested Solutions for Submitters
✓ Recurring Requests
✓ Detailed Reports & Request History
 
 
 
 
 
 
On-Prem or
 
Hosted
✓ Cloud Hosted.
✓ On Premise.
✓ Self-Hosted.

Choose what
fits your FI.
 
Audit
 
Ready
✓ Documentation.
✓ Documentation.
✓ More Documentation.

Auditors and examiners love
documentation and exports,
the software abides.
 
Microsoft
 
Integration
✓ Entra AD.
✓ Teams.
✓ Office 365 Email.

Fully integrated.
 
 
AI-Assisted
 
Search
Smart, intent-based
search - powered by
AI. No training. No
exposure. Your data
stays private.
 
Policy
 
Tracking
Be ready for auditors and
examiners by tracking those
policy acknowledgements.
 
Smart
 
Workflows
✓ Onboarding.
✓ Offboarding.
✓ Audit Exceptions.
✓ Everything Else.

Route, track and
document.
 
✦ trusted in banking since 2004 ✦