Stop Managing Tasks in Email Threads
Email is great for communication - not task management. When requests live inside long, messy email threads, things get lost. No visibility, no ownership, and no real tracking.
What Happens with Email Threads
- Messages get buried in a sea of replies
- No one knows who's responsible for what
- Attachments disappear or get outdated
- When someone's out, the thread dies
Switch to Intranet-Based Tickets
Turn every request into a trackable ticket:
- Assign to a person or team
- Track comments, files, and status in one place
- See when it was resolved - and by whom
- Automatically notify others if a task goes stale
