Facility Requests

Lightbulbs. HVAC issues. Parking lot concerns. At financial institutions, facility requests span more than just comfort - they often impact branch operations, safety, and compliance. Our built-in request module makes it easy for employees to report facility issues, track status, and stay in the loop - without relying on email or paper forms.

Smarter Than an Email Inbox

• Centralized Request Tracking: Staff submit issues directly from the intranet, tied to location and urgency.
• Custom Routing Rules: Automatically send HVAC tickets to maintenance, landscaping to facilities, and branch safety items to security.
• Status Transparency: Submitters see live updates. No more 'who's handling this?' emails.

Support Compliance & Audits

Facility-related incidents sometimes require tracking for inspections or audits. With built-in history, escalation tracking, and optional photos, your team can quickly show timelines and resolutions during reviews or exams.

Mobile-Friendly & Location-Aware

Employees can snap a photo from their phone and submit it directly from the mobile intranet. Each request includes the branch or office location, helping facilities staff prioritize repairs more effectively.

Ready to Streamline Facilities Management?

Watch a demo or learn more about our built-in help desk designed specifically for banks and credit unions.