Simple Help Desk
Fast. Simple. Effective.
Are you just looking for a help desk that's easy for employees to use, but still powerful enough to manage all those projects and everyday tasks? Wouldn't it be nice to roll something out that users didn't rebel against - and then actually used after rollout? We have the solution: help desk software designed by IT help desk employees.
✓ Onsite or Cloud-Based
✓ Simple Workflows
✓ Prompt for specific information
✓ Request routing based on established rules
✓ Assign tasks to requests
✓ Provide detailed solution instructions to employees resolving requests
✓ Offer resolution suggestions to employees opening requests
✓ Set up recurring requests
✓ Detailed reports of request activity