Simple.
That's what employees want - to be able to get to
information and solutions as easily and efficiently as possible.
That's our focus: power and simplicity. Read
what our clients say about ease-of-use, and
view the demo to see for yourself.
Key Features
A complicated intranet will get you nowhere. It's time to simplify.
The system is designed for non-technical people, so employees around the organization can easily control and maintain information they own.
Deliver important news, alerts, webpages, surveys and links, making sure your staff is up-to-date on its focus. Other features include themes, a fully-searchable employee directory, job listings, corkboard, and much more.
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Help Desk (Issue Tracking/Service Requests)
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When most people read "help desk", they tend to think of the IT department. But our help desk is different. It's designed for any service department in the organization.
Card services can use it (in combination with eForms) to perform card replacements. Human Resources can use the help desk to field benefits questions (using the "private" feature). The Facilities manager can use it to assign requests to staff.
The system automatically (or manually, if preferred) routes requests based on skill sets, job duties, and pre-defined communication paths.
The main difference between our help desk and our competition's: employees actually like using it.
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Knowledge and Document Management
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Provide information to the employees when they need it: frontline staff can only access frontline-staff articles, and IT staff access IT articles (and articles targeted to all employees). Documents can be attached, and change control is built-in.
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Content Management for non-technical people
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Content changes no longer have to filter through one department; let employees who have information control its delivery. Our content management is simple to use, and designed for non-technical people.
Mangage all aspects of the vendor relationship, including risk, contracts, due diligence, etc.
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Asset Tracking/Work History
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Know where your equipment is, where it's been, its work history, and run reports to drive your equipment-refresh plan. No longer will your IT staff perform redundant work, and, since everybody knows where a machine stands by viewing its work history, any employee can pick up where another left off in resolving an issue.
Also included: web-base, time-saving tools for the IT help desk frontline.
Our calendar is the simplest available. Share events with staff, and keep employees up-to-date with what's happening at the credit union.
And yes, events on the calendar can be displayed in Outlook.
Employees can quickly and easily share information - without using paper or email.
Bonus: the (optional) ability to attach photos to posts.
eForms are also used to route requests that require very specific information in order to perform the task. In addition, they can be used to gather and tabulate data from employees.
Easily reserve resources - such as laptops, meeting rooms or company vehicles.
... and much more!
*READ:
Testimonials
View the demo to see a glimpse of what SimplifyIT can do for your credit union.
